Product FAQs

  • Why doesn't STIHL provide SRP on their website?

    • Dealers are privately owned, and they have total control on how pricing is set. STIHL Inc. sells equipment and parts to only 12 companies in the U.S., those being our branches and distributors. They in turn sell to the Dealers in the territories they service. Once the Dealer purchases the equipment or parts, they own them, and can price them at whatever they feel is appropriate. The branches and distributors provide an -SRP list to the Dealers, which can vary for each territory. However, as the Dealers are privately owned, they can choose to follow the MSRP list or price the items at their discretion. If you see these icons beside a Dealer's listing in the Dealer Locator, it is a link to a site where you can view his list prices.

  • Will a 10% (E10) blend of ethanol hurt my gas-powered STIHL product?

    • All STIHL gasoline powered engines can be used with up to a 10% (E10) blend of ethanol in the gasoline/engine oil mix. We also recommend that if a unit will be left unused for more than 30 days that it be stored "dry." This means emptying the fuel tank and then restarting and letting the unit run until all the fuel is consumed and the engine stops. For maximum performance and engine life expectancy, we also recommend using STIHL Ultra 2-cycle engine oil with built-in stabilizer. Note: STIHL recommends use of fuel with no more than 10% ethanol content. Using fuel with greater than 10% ethanol content may cause damage to your equipment and may void your STIHL warranty. Learn More…